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Privacymatters

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98 complaints

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Privacy Matters is an online company that specializes in credit, theft protection and family safety programs. PrivacyMatters.com was launched in 1998 as a discount membership program. The web site provides a Resource Centre which offers various articles, stories and useful information about credits, theft and personal information protection. There is also a Media Centre that shows the latest commercials. The articles, credit reports and scores are written by experts.

Privacy Matters two main products are Privacy Matters 1-2-3 (access to personal financial data) and Privacy Matters Identity (monitoring of personal information).

Learn from national statistics for identity theft who commits identity theft crime - at PrivacyMatters.com

Identity Theft? Courtesy of PrivacyMatters.com

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Please try to contact Privacymatters Customer Service directly prior to posting any complaints on this site.

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Privacymatters Complaints & Reviews

Privacymatters Reviews

Anonymous
Privacymatters - Charged me for months without my knowledge
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Privacy maters 123 charged my account for months, without my permission. i never signed up for their services. I never got my credit score, which is what they said I did . what a r...

#275887
Nov 18, 2011
173

Nanniejan
Privacymatters - Privacy Matters
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I just noticed that this company has been deducting 29.95 from my bank account for months. When I called them I could barely understand the first person I spoke with. He then tra...

#246254
Jun 30, 2011
277

Anonymous
Privacymatters - Took money from my dead mother,s account
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

This company took $29.99 a month from my dead mothers account she was disabled and only got $530.00 a month and they took $29.99 of it for 10 months without her knowing. i called t...

#245496
Jun 26, 2011
357

Anonymous
Privacymatters - This company charged my dead mothers bank card $29.99
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

This company charged my dead mother $29.99 a month for 10 months. without her knowing it she was disabled and received $530.00 a month and they took $30.00 of it. without her knowi...

#245492
Jun 26, 2011
389

Annasmith
Privacymatters - Privacy Matters Scam
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I just noticed I am being charged twice monthly by privacy matters for a service I did not authorize and their answer to my accusation was I signed up for it when i visited people...

#238871
May 21, 2011
629

Kpeasoup
Privacymatters - Would Not Refund Charge Which Was Not ordered
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I saw a charge on my credit card for $19.95 from Privacy Matters. I called them and was told that I had signed up for their service.They stated I had gone into People Finders and a...

#231823
Apr 11, 2011
362

Anonymous
Classmates.com & Privacymatters ...Beware
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Please be aware that if you check the box for partner with Privacy matters...they will bill you forever. I never remembered checking their offer ...and dumb me...did not realize t...

#231111
Apr 07, 2011
284

Danielle C
Privacymatters - This company is a complete scam
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

This company is a complete scam. They somehow charge your card without your authorization and you have no idea how you got signed up for it. If you try to call and get your $$ back...

#231101
Apr 07, 2011
329

Rippedof...
Privacymatters - Privacy Matters is fraudulent.
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

For the past 2 months, I have monthly charges from a company called "Privacy Matters" show up on my credit card even though I did not authorize this service. (It is not even clear...

#231084
Apr 07, 2011
240

Anonymous
Privacymatters - They used my CC number without auth
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Some how privacy matters used my card without my knowledge. I was billed for several months without my knowledge. What a scam. I better get back my money. I am not happy with this...

#230861
Apr 06, 2011
267

Rickey W...
Privacymatters - Pivacymatters has taken $1170.20out of my bank account with no authorization whatsoever over a five
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I dont see well & yesterday i found my bank account to be overdrawn,so i went through all my past bank statements with help only to find out that this company named privacymatters ...

#229660
Mar 30, 2011
367

Mrplod
Privacymatters - Theft by Privacy Matters123 "Again"
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I am another who has been robbed by Privacy Matters123, I never signed up with this company, who say they sent me a $25.00 Wallyworld gift card for siging up and they too by theft ...

#229542
Mar 29, 2011
264

Anonymous
Privacymatters - Privacy matters will scam your money
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Privacy matters stole 351 dollars and with out my authorization and only credited my account for 47 dollars when I never signed up with them.they will steal from you privacy matter...

#228105
Mar 22, 2011
450

Anonymous
Privacymatters - Charged credit card for unwanted or used services
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Thieves, Never used the service, didn't ask for the service, they got my credit card while I was on People Finder........wouldn't reccommend them either, for being party to scam ar...

#227112
Mar 16, 2011
259

Fraud Vi...
Privacymatters 123 - Thieves Who Commit Fraud
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

PrivacyMatters123 obtained my debit card and fraudulently began debiting from my account. Discovered while balancing my checkbook on 1/22/11. 1st charge was for $1.00. Later sam...

#218093
Jan 25, 2011
617

Anonymous
Privacymatters - Unauthorized Charges
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Unauthorized charges by this company were made to my credit card account. It was charged for $29.95, $29.95, $1, $1 which totals $61.90. I emailed a request for credit to my accou...

#217775
Jan 23, 2011
413

JADE
Privacymatters - Privacy matters is a big scam....
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Just got a call from my bank about these people. somehow they got all my information and charged my account. now i have to take my day off to file for fraudalent charges and, get a...

#214048
Dec 31, 2010
503

Anonymous
Privacymatters - Privacy Matters may have phished debit card number
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Husband's debit card number was stolen, and after reading these complaints I'm thinking it was Privacy Matters.We contacted our bank and had the card cancelled....

#210482
Dec 07, 2010
413

Chris_jo...
Privacymatters - Pissed off!! Did not order!! Billed for 8 mos.
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I have been charged for this service for 8 months, never ordered this service or even know who they are. I was told they would give me 2 months credit, this is NOT acceptable!!! ...

#209150
Nov 29, 2010
406

Anonymous
Privacymatters - ID Theft
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I signed up with Privacy Matters for credit report & score. After I received them I cancelled the service. The following year while checking my credit report I noticed a bunch of a...

#203900
Oct 23, 2010
394

Anonymous
Privacymatters - Privacy Matters...or so I thought.
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

In October 2009, I unwittingly signed up for a membership with Privacy Matters while navigating Classmates.com. I was charged for a month's membership at $19.95 and if I didn&...

#202196
Oct 11, 2010
340

Anonymous
Privacymatters - They have been ripping me off for 23.95$ for several months, and I want it stopped now
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Would you please stop this nonsense mnow. I can not continue with this nonsense. I will be going to the bank tomorrow to stop any further charghes to my account. How do they get aw...

#200805
Sep 30, 2010
414

Anonymous
Privacymatters - PRIVACY MATTERS
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I too was a victim of this fraudulent company.I called them and and talked to a customer service rep, who was no help, and demanded to talked to the bossTold him we nev...

#200365
Sep 28, 2010
404

Anonymous
Privacymatters - CREDIT REPORTS
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I googled credit reports and the company privacy matters123 popped up.so I filled it out finding out I needed to give them my creditcard for a $1 fee, and then sign up for th...

#199731
Sep 23, 2010
337

Ingrid s...
Privacymatters - Privacy Matters Identity is a Ripoff!
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I signed up and cancelled on 9/13/10 within the 7 day cancellation period. On 9/20/10, they STOLE or charged against my checking account $29.95, plus $2 for charge and $1 fo...

#199364
Sep 21, 2010
557

Billybob...
Privacymatters - Privacy Matters
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Just a little advice for anyone thinking about signing up for the privacy matters credit reports. Don't waste your time and money the website will not work. They sure will ta...

#198953
Sep 18, 2010
321

SargW
Privacymatters - Ripoff Charged my card after cancellation
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

On August 29th I cancelled my credit report within the hour that I signed up for it. They hit my credit card for $19.99 a week after I had cancelled! It was unauthori...

#197525
Sep 08, 2010
281

Anonymous
Privacymatters - Privacy Matters
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I was careful to check any items that mentioned a fee. Privacy matters charged our checking account $1.00, $2.00 and an additional $19.95. This was not disclosed. I had to cance...

#194737
Aug 19, 2010
331

Anonymous
Privacymatters - Privacy Matters - Scam thru Peoplefinders
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

Discovered two charges on a VISA bill from "Privacymatters." Never signed up for their service. Called and the rep stated "I clicked on a window in "Peoplefinders" that agreed to ...

#194550
Aug 18, 2010
788

Annoyednow
Privacymatters - Watch out for Privacy Matters -- a scam through CraigsList
5.0 8420 W. Bryn Mawr, Suite 700 Chicago IL60631 http://www.privacymatters.com/contact-us.aspx

I was looking for an apartment for a friend through CraigsList Boston. When I responded to an ad for one, I got a long-winded reply from "Wilma," who said she was a realtor for her...

#193758
Aug 13, 2010
480
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