While looking at my online credit card charges I spotted a suspicious charge for $19.95 from MVQ*PRIVACYM 888-239-0316 CT. I had no idea what it was so I called the number and was asked to enter my home phone, credit card number, or account number. I don't know how they got my credit card number. When I tried to enter my phone number to access my account the automated attendant said it was not valid. Since I don't know the Privacy Matters account number and I'm not going to enter my credit card number there's no way of accessing my account or talking to anyone. This is not a legitimate charge and I am really pissed that this type of business exists. I have absolutely no idea what type of service it is and would certainly not buy it without not knowing. 128ab93
 Comments (3) |
| 1. Written by Dave N on February 8, 2012 from royal oak, michigan, US Classmates.com got me too. MVQ Privacy matters 123 hacked my Credit crd information for classmates.com I am being charged 27.95 a month for a long time. I did not sign up for this. During the time they said I sign up I was off work for Medical reasons without an income for 1 year. there is no way I would give Credit Card information online. |
| 2. Written by Carole on February 27, 2010 from orlando, florida, US I just got my master card bill and have a charge from privacym - I have no idea what this is. . . .how do I stop this? Can I refuse to pay it by calling credit card co? |
| 3. Written by Officewhore on February 18, 2010 from seattle, washington, US Johnb001: This just happened to me as well. My wife signed up for a gold account at Classmates.com and was automatically enrolled in this Privacy Matters 123 service. We have been billed for the last three months. I called the number and entered my phone number which was not valid as well. There's no way in *** I'm entering in a cc number so I start hitting buttons on the keypad of my phone. I believe that if you hit the # symbol, you will go to customer service. When customer service answers the phone, immediately ask to speak to a supervisor. They will transfer you. Check your bank statements and see how far the charges go. Mine went three months. They will then tell you that they will reverse the charges, give you a confirmation code and tell you the name of the supervisor. Write all of this down. I'm going to be checking my account daily until the charges are reversed. I'm going to give them a week. If they aren't reversed, I'm going to do the same thing, but then contact the Better Business Bureau and file a complaint. Hope this info helps. |
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| Comments on Suprise Credit Card Charge of $119.95 | |
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